The Client Experience Formula for Exploding Sales and Making Every Client Love You
We all know client experience is important. But what does that actually mean? What is the client experience? What should it include? Or not include? And how do you create one while trying to juggle everything else on your plate (or, how do you get your team to be able to do it)?
In this session client experience and automation expert Brad Martineau will answer all those questions as he shares with you the formula to designing a world-class client experience that serves your clients AND you.
After this session, you’ll be able to:
- Approach your client experience as THE MOST CRITICAL asset in your business
- Understand what you absolutely MUST HAVE in your client experience
- Use automation to save you a ridiculous amount of time WITHOUT coming across as robotic
- Apply the implementation fast forward button so you can get results IMMEDIATELY