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Jim DeLash

Director of Customer Experience
GlaxoSmithKline
Jim DeLash - GlaxoSmithKline

Jim DeLash is the Director of Customer Experience at GlaxoSmithKline. He has been at GSK for 17 years in various digital marketing roles, focusing on customer segmentation, creative message development and analytics. He has experience in publishing and database marketing and teaches Digital Marketing at Temple University.